Yes. Under 54-FZ a refund is the same kind of operation as a sale: it gets its own receipt marked as a return. With cloud fiscalisation the receipt is created automatically along with the refund itself.
How it works
- You issue a refund in the dashboard — full or partial.
- A receipt for the refunded amount is generated with the matching settlement type.
- The buyer receives it the same way as the purchase receipt.
What to keep in mind
- A partial refund gets a receipt for the returned part, not for the whole order.
- Cancelling before capture is not a refund: there was no operation, so no return receipt.
- The fee on a processed payment and the refunded amount are different figures.
What a fiscal receipt must contain is covered separately.
