Personal Data Processing Policy

This Personal Data Processing Policy (hereinafter — the "Policy") defines the procedure for processing and protecting the personal data of users of the mulenpay.com website (hereinafter — the "Site"), carried out by RBY Commerce Ltd. (hereinafter — the "Company", the "Operator").

By using the Site, the User confirms their consent to this Policy.

The personal data operator is RBY Commerce Ltd., 8 Copthall, Roseau Valley, 00152, Commonwealth of Dominica, Registration No. 2018/IBC002198.

Contact address for personal data processing matters — Email: privacy@mulenpay.com.

The Company may process the following categories of personal data:

Automatically collected information:

• IP address;
• browser and device type;
• operating system;
• date and time of visit;
• information about actions on the Site;
• cookie files;
• server log data.

Personal data is processed for the following purposes:

• providing access to the Site services;
• processing user requests;
• registration and maintenance of an account;
• technical support;
• ensuring the security of the Site;
• preventing fraud and abuse;
• complying with legal requirements;
• improving the quality of the services;
• sending notifications related to the use of the Site.

Personal data is processed on the basis of:

• the consent of the User;
• performance of a contract or steps to enter into it;
• the legitimate interests of the Company;
• compliance with applicable legal requirements.

The Company may transfer personal data to:

• hosting service providers;
• technical infrastructure providers;
• analytics service providers;
• government authorities where there are lawful grounds;
• contractors involved in the provision of services.

The Company does not sell or transfer personal data to third parties for marketing purposes.

Since the Company operates internationally, personal data may be processed and stored on servers located in various countries.

The Company takes reasonable organizational and technical measures to ensure appropriate protection of such data.

Personal data is stored:

• for the duration of the relationship with the User;
• until the purposes of processing are achieved;
• until the User withdraws consent;
• for the periods provided for by law.

Once the purposes of processing are achieved, the data is deleted or anonymized.

The Company applies reasonable security measures, including:

• access control to data;
• use of secure data transmission channels;
• infrastructure security monitoring;
• limiting employee access to personal data;
• backing up information.

The Site uses cookies to:

• ensure the correct operation of services;
• analyze traffic;
• improve usability;
• ensure security.

The User may disable cookies through their browser settings, however some features of the Site may not work correctly.

The User has the right to:

• receive information about the processing of their data;
• request correction of inaccurate data;
• request deletion of personal data;
• restrict the processing of data;
• withdraw previously given consent;
• send requests regarding the processing of personal data.

Requests are sent to: privacy@mulenpay.com.

The Site services are not intended for persons under 18 years of age.

The Company does not knowingly collect personal data of minors.

The Company has the right to amend this Policy at any time.

The current version is always published on the Site at: mulenpay.com/privacy-policy.