Refunds
Returning money to a buyer also produces its own receipt.
Fiscal receipts | MULENPAY
Set up automatic fiscal receipts and protect every online sale in your business.
To issue fiscal receipts, MulenPay integrates with two online cash registers: Ukassa and Webkassa.
Mulenpay
To pay
1,284.00 RUB
FN9288000100123456
Online payment for order #4821
1 × 1,284.00 RUB1,284.00 RUB
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Fiscalization
Automate accounting for online payments
With MulenPay fiscalization you no longer need to issue receipts manually or submit data to the national fiscal operator — the whole process is automated.
Who needs a register
When a receipt is mandatory
The rule is simple: an individual pays — a receipt is due
Online stores
A receipt is issued for every order payment and delivered to the buyer and the tax authority.
Online schools and courses
Course payment by an individual is the same kind of settlement — a receipt is due here too.
Services and subscriptions
With recurring charges a receipt is issued for each one.
What's included
What fiscalization includes
Tax compliance
Receive, store and download fiscal receipts automatically for every online transaction. Stay aligned with Russian tax rules without extra oversight.
Accounting & analytics
Streamline tracking and analysis of online payments. Fiscal receipts capture all order and customer details you need.
Fraud prevention
Payments and prices are fixed on receipts — ruling out off-book pricing or payouts to third-party cards.
Bookkeeping reports
Lighten bookkeeping with automated receipt submission to Russia's fiscal data operator.
Transparency & trust
Customers can view and download a fiscal receipt after an online purchase — building trust and loyalty.
For customers
Customers can easily download an electronic fiscal receipt
- 1
The customer pays for the order
- 2
A fiscal receipt is generated and shown on the success screen
- 3
They can download it or receive it by email
Payment successful!
Your payment was processed successfully. Order details are shown below
DressShop
384.32 RUB
Order number
fddd3332fAoDh
Payment time
25 Mar 2025, 11:33
Payment method
**** 2273
Payment processor
MulenPay LTD
Security
MulenPay reliably protects payment data
Information security is a MulenPay priority. The company is certified annually against leading global financial data protection standards.
How it works
What happens after payment
From payment to tax authority with no manual step
The payment clears
The payment service records a successful transaction and passes the order data on.
The receipt is built
It carries line names, amounts, quantities and VAT rates.
It reaches the tax authority
Data is transmitted through a fiscal data operator with no staff involvement.
The buyer gets a copy
The receipt arrives at the email or phone number given in the order.
Questions and answers
Common questions about online cash registers
Yes, if it accepts payments from individuals: 54-FZ requires a fiscal receipt for every settlement. Buying hardware is not required.
No. Fiscalisation runs in the cloud: the fiscal drive sits in a data centre, with nothing to buy or maintain.
Clear names of what the customer is buying, not "Service" or "Goods". It is both a receipt requirement and protection against disputes.
It travels with the order line and must match your tax regime.
Yes — a refund is a settlement too, and it produces its own receipt.
Further reading
Understanding 54-FZ
Pricing and the fee calculator
The fee is calculated from the turnover and average payment your cash register records.
Does an online store need a cash register
What the law requires and how a cloud register differs from hardware.
What documents onboarding needs
What gets checked on your site and in your details before you go live.
Cancellation versus refund
When the money has not been captured yet and when it has to be sent back.
Ready-made CMS modules
Receipts are issued automatically for payments through a store module too — no extra setup.
Start accepting payments with MulenPay
Leave a request — we'll help set up fiscalization for your business.
Phone
+1 (767) 555-0147
International number
Telegram bot
@mulen_support_bot
Quick answers 24/7
Legal address
RBY Commerce Ltd.
8 Copthall, Roseau Valley, 00152, Commonwealth of Dominica
Leave a request
Fill out the form — a manager will get in touch, tailor the terms and help with the integration.
