PCI DSS 4.0.1
The platform complies with the PCI DSS security standard, guaranteeing a high level of payment information protection. Compliance audits are conducted annually.
View the certificateAbout the company | MULENPAY
MulenPay is a reliable solution for accepting online payments. With the MulenPay platform you can accept payments on your website and in your app, as well as use a cloud cash register and fiscalisation without the need for a physical checkout device.
All payment systems are combined into a single payment form. This instant online checkout method lets customers make purchases quickly without entering card details. The payment button is easily added to your app or website.
MulenPay supports integration with the five most popular payment systems in Russia. All payment services are available through MulenPay without additional integrations.
Payment systems
5 systems in one form
- T-Pay
- SberPay
- Yandex Pay
- MIR Pay
- SBP
All payment services available without additional integrations.
Security
Protection at every level
Tokenisation
MulenPay uses tokenisation to provide more secure payments on the site, and the data encryption process takes place in the client's browser.
3-D Secure
The use of 3-D Secure technology reliably protects our clients from fraudulent transactions involving stolen cards.
TLS 1.2 and RSA 2048
To protect buyer data, transport-layer encryption — TLS 1.2 — is used, as well as application-layer encryption via the RSA algorithm with a 2048-bit key.
Fiscalisation
Compliance with 54-FZ
Electronic payment fiscalisation with MulenPay complies with 54-FZ requirements, offering cloud cash register rental or receipt integration.
Team
Experts in payments and security
MulenPay holds the international payment security standard PCI DSS version 4.0.1 certificate. Compliance audits are conducted annually. Our team includes specialists from development, testing, operations and technical support departments. All staff receive regular training, have significant experience with banking and processing systems, and are experts in technology and security.
The legal side
Who provides the services
This is worth knowing before you sign up. Under the public offer the company is not a bank, does not take deposits, does not hold user funds, does not issue electronic money and is not a payment aggregator. MulenPay provides software and infrastructure, while the payments themselves are handled by licensed payment institutions, banks and partners — relationships with them are governed by their own agreements.
- Legal entity
- RBY Commerce Ltd.
- Registration number
- 2018/IBC002198
- Address
- 8 Copthall, Roseau Valley, 00152, Commonwealth of Dominica
Questions and answers
About the company, briefly
No. The public offer spells out what the company is not: not a bank, it does not take deposits, does not hold user funds, does not issue electronic money and is not a payment aggregator. Its role is software and infrastructure for processing payment data. The operations themselves are carried out by licensed payment institutions, banks and partners.
RBY Commerce Ltd., registration number 2018/IBC002198, address: 8 Copthall, Roseau Valley, 00152, Commonwealth of Dominica. The same details appear in the footer of every page and in the personal data processing policy.
A PCI DSS 4.0.1 certificate of compliance issued to RBY Commerce Ltd, number 873-JJD939333, valid until 22 June 2027. Compliance is confirmed by an annual audit from a Qualified Security Assessor. The document itself — with its number, validity period and the auditor's name — is open on a separate page, so it can be checked rather than taken on trust.
The public offer and the merchant agreement set out the terms of service. Published separately are the personal data processing policy, the privacy policy, the AML/KYC policy, the sanctions policy, the refunds and chargebacks policy, the acceptable use policy, the complaints policy and the cookie policy. All of them sit in the site footer.
The contacts page lists six addresses by purpose: onboarding, support, partnership, complaints, personal data and compliance, plus a phone number and a Telegram bot. Timelines for formal complaints are fixed in the complaints policy: acknowledgement within 5 business days, initial review within 10 business days, full review within 30 calendar days.
Want to work with us?
Start accepting payments in a day or discuss tailored terms for your business.
Phone
+1 (767) 555-0147
International number
Telegram bot
@mulen_support_bot
Quick answers 24/7
Legal address
RBY Commerce Ltd.
8 Copthall, Roseau Valley, 00152, Commonwealth of Dominica
Leave a request
Fill out the form — a manager will get in touch, tailor the terms and help with the integration.
