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Which goods and services cannot be sold through acquiring? | MULENPAY

Restrictions come from two directions: the law prohibits trade in certain goods, and payment systems additionally close categories with a high rate of disputes and fraud. The review looks not at the wording in the contract but at what is actually sold on the site.

Almost always closed

  • Goods restricted by law: weapons, narcotics, counterfeit products.
  • Gambling and lotteries without the corresponding licence.
  • Selling personal data, databases or account-hacking services.
  • Financial pyramids and promises of guaranteed returns.

Connected with restrictions

  • Categories with many disputes — for example info products with no clear description of the result.
  • Services with long fulfilment: the later the buyer sees a result, the higher the dispute risk.
  • Age-restricted goods, where the buyer has to be verified.

Why the site is reviewed

  • The merchant category is assigned by the actual range of goods, not by the company name.
  • A mismatch between the declared activity and the site is a common reason for refusal.
  • If the range changes, it is worth reporting: the terms may need revisiting.

Why a site may fail the review is covered separately.

See how this works at MulenPay

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