[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"questions:item:en:why-a-site-fails-onboarding-review":3},{"id":4,"title":5,"answer":6,"body":7,"category":115,"description":116,"extension":117,"meta":118,"modifiedAt":119,"navigation":120,"pairId":121,"path":122,"publishedAt":123,"question":124,"relatedPath":125,"seo":126,"seoTitle":127,"sitemap":128,"slug":129,"stem":130,"translationSlug":131,"__hash__":132},"questions_en\u002Fen\u002Fquestions\u002Fwhy-a-site-fails-onboarding-review.md","Why A Site Fails Onboarding Review","Usually it is the site rather than the paperwork: no refund terms, no catalogue description, prices invisible before checkout, or placeholder pages. The review looks at exactly what a buyer would see — and sends the application back when the deal is described unclearly.",{"type":8,"value":9,"toc":108},"minimark",[10,13,18,65,69,87,91,100],[11,12,6],"p",{},[14,15,17],"h2",{"id":16},"common-reasons-for-rejection","Common reasons for rejection",[19,20,21,29,35,41,47,53,59],"ul",{},[22,23,24,28],"li",{},[25,26,27],"strong",{},"No refund terms."," No dedicated page with the process and deadlines, just a line in the footer.",[22,30,31,34],{},[25,32,33],{},"Unclear what is sold."," Generic wording instead of product and service descriptions.",[22,36,37,40],{},[25,38,39],{},"Prices hidden until checkout."," The total appears only after signing up or in a chat.",[22,42,43,46],{},[25,44,45],{},"Placeholders."," Pages saying \"content coming soon\" or empty menu sections.",[22,48,49,52],{},[25,50,51],{},"Mismatched details."," The company name on the site differs from the application.",[22,54,55,58],{},[25,56,57],{},"No contacts."," No way to reach the seller before or after the purchase.",[22,60,61,64],{},[25,62,63],{},"A broken mobile version."," Part of the review is done from a phone.",[14,66,68],{"id":67},"how-to-pass-first-time","How to pass first time",[70,71,72,75,78,81,84],"ol",{},[22,73,74],{},"Fill in the site completely — before applying, not after.",[22,76,77],{},"Put payment, delivery and refund terms on their own pages.",[22,79,80],{},"Make sure the price is visible before checkout.",[22,82,83],{},"Check the company name and details against the application.",[22,85,86],{},"Open the site on a phone and walk the buyer's path end to end.",[14,88,90],{"id":89},"why-the-bar-is-set-there","Why the bar is set there",[11,92,93,94,99],{},"Payment infrastructure is accountable for money reaching real sellers for real goods. The clearer the deal, the fewer disputes and ",[95,96,98],"a",{"href":97},"\u002Fen\u002Fquestions\u002Fwhat-is-a-chargeback","chargebacks"," later — and the faster the review passes.",[11,101,102,103,107],{},"The full onboarding checklist is in the ",[95,104,106],{"href":105},"\u002Fen\u002Fquestions\u002Fdocuments-for-acquiring-onboarding","documents answer",".",{"title":109,"searchDepth":110,"depth":110,"links":111},"",2,[112,113,114],{"id":16,"depth":110,"text":17},{"id":67,"depth":110,"text":68},{"id":89,"depth":110,"text":90},"documents","Common reasons an application is sent back: no refund terms, a vague catalogue, placeholder pages, company details that do not match.","md",{},null,true,"question-19","\u002Fen\u002Fquestions\u002Fwhy-a-site-fails-onboarding-review","2026-08-12","Why does a site fail the acquiring onboarding review?","\u002Fgetpayments",{"description":116},"Why a site fails the acquiring onboarding review",{"loc":122},"why-a-site-fails-onboarding-review","en\u002Fquestions\u002Fwhy-a-site-fails-onboarding-review","pochemu-sayt-ne-prohodit-proverku","dl5pvCzNJOCmIvI_RUfJo0sqYDz6cffknSXhPbZNcv0"]