[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"questions:item:en:refunding-to-a-closed-card":3},{"id":4,"title":5,"answer":6,"body":7,"category":61,"description":62,"extension":63,"meta":64,"modifiedAt":65,"navigation":66,"pairId":67,"path":68,"publishedAt":69,"question":70,"relatedPath":71,"seo":72,"seoTitle":73,"sitemap":74,"slug":75,"stem":76,"translationSlug":77,"__hash__":78},"questions_en\u002Fen\u002Fquestions\u002Frefunding-to-a-closed-card.md","Refunding To A Closed Card","A refund always follows the same route as the payment — back to the same card. If the card was reissued or closed, the buyer bank usually credits the money to their account; if the account itself is closed, the buyer has to contact their bank.",{"type":8,"value":9,"toc":55},"minimark",[10,13,18,31,35,46],[11,12,6],"p",{},[14,15,17],"h2",{"id":16},"what-the-merchant-does","What the merchant does",[19,20,21,25,28],"ul",{},[22,23,24],"li",{},"Issues the refund as usual, against the original operation.",[22,26,27],{},"Keeps the operation confirmation: the buyer will need it at their bank.",[22,29,30],{},"Does not send money by another route \"instead\" — that creates a double refund.",[14,32,34],{"id":33},"what-to-tell-the-buyer","What to tell the buyer",[19,36,37,40,43],{},[22,38,39],{},"With a reissued card the money usually arrives automatically.",[22,41,42],{},"If the account is closed, it is their bank that resolves it, not the store.",[22,44,45],{},"Crediting time depends on the bank and may differ from an ordinary refund.",[11,47,48,49,54],{},"How a cancellation differs from a refund is covered ",[50,51,53],"a",{"href":52},"\u002Fen\u002Fquestions\u002Fcancellation-vs-refund","separately",".",{"title":56,"searchDepth":57,"depth":57,"links":58},"",2,[59,60],{"id":16,"depth":57,"text":17},{"id":33,"depth":57,"text":34},"operations","A refund follows the original route, and with a closed card the money reaches the buyer through their bank. What the merchant does.","md",{},null,true,"question-77","\u002Fen\u002Fquestions\u002Frefunding-to-a-closed-card","2026-08-17","How do I refund when the buyer card is closed?","\u002Fen\u002Fgetpayments",{"description":62},"Refunding when the buyer card is closed",{"loc":68},"refunding-to-a-closed-card","en\u002Fquestions\u002Frefunding-to-a-closed-card","kak-vernut-dengi-na-zakrytuyu-kartu","yKyJUBMrlTp1egWyJLXASkT0nb7BtQBWTBL5Ck2dpcg"]