[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"articles:item:en:online-store-payment-acceptance":3},{"id":4,"title":5,"author":6,"body":7,"category":180,"description":181,"extension":182,"faq":183,"meta":188,"modifiedAt":189,"navigation":190,"pairId":191,"path":192,"publishedAt":193,"readMinutes":194,"seo":195,"seoTitle":196,"sitemap":197,"slug":198,"stem":199,"translationSlug":198,"__hash__":200},"articles_en\u002Fen\u002Farticles\u002Fonline-store-payment-acceptance.md","How Online Stores Can Set Up Payment Acceptance Without Losing Orders","MulenPay",{"type":8,"value":9,"toc":164},"minimark",[10,14,19,22,26,44,48,51,55,63,67,123,131,135,140,143,147,150,154,157,161],[11,12,13],"p",{},"For an online store, payment is part of the order, not a separate button. If cart, payment, receipt, delivery and support are disconnected, paid orders can become manual investigations.",[15,16,18],"h2",{"id":17},"cart-and-final-amount","Cart and final amount",[11,20,21],{},"Before checkout, fix order contents, delivery, discounts and total amount. The amount shown to the customer should match the payment.",[15,23,25],{"id":24},"payment-method-choice","Payment method choice",[11,27,28,33,34,38,39,43],{},[29,30,32],"a",{"href":31},"\u002Fpayment-widget","Website checkout"," fits self-service orders, a ",[29,35,37],{"href":36},"\u002Fpayment-link","payment link"," fits manager-led sales, and card scenarios belong to ",[29,40,42],{"href":41},"\u002Fcard-payments","card payments",".",[15,45,47],{"id":46},"linking-payment-to-order","Linking payment to order",[11,49,50],{},"Order ID should connect website, payment and CRM\u002FCMS. Without it, support searches by date and amount.",[15,52,54],{"id":53},"receipts-delivery-and-notifications","Receipts, delivery and notifications",[11,56,57,58,62],{},"If fiscal receipts are required, review ",[29,59,61],{"href":60},"\u002Ffiscals","fiscal receipts",". Notifications should tell customers what happened to the order.",[15,64,66],{"id":65},"refund-and-support-map","Refund and support map",[68,69,70,86],"table",{},[71,72,73],"thead",{},[74,75,76,80,83],"tr",{},[77,78,79],"th",{},"Stage",[77,81,82],{},"Risk",[77,84,85],{},"Preparation",[87,88,89,101,112],"tbody",{},[74,90,91,95,98],{},[92,93,94],"td",{},"Failed payment",[92,96,97],{},"lost order",[92,99,100],{},"retry instruction or link",[74,102,103,106,109],{},[92,104,105],{},"Partial refund",[92,107,108],{},"accounting mismatch",[92,110,111],{},"rules and reason",[74,113,114,117,120],{},[92,115,116],{},"Customer dispute",[92,118,119],{},"support load",[92,121,122],{},"order ID and status history",[11,124,125,126,130],{},"To start accepting payments in your online store, see the ",[29,127,129],{"href":128},"\u002Fshop-acquiring","payments for online stores"," page.",[15,132,134],{"id":133},"faq","FAQ",[136,137,139],"h3",{"id":138},"how-should-payment-be-linked-to-order","How should payment be linked to order?",[11,141,142],{},"Use a single order ID and status history.",[136,144,146],{"id":145},"which-payment-methods-does-a-store-need","Which payment methods does a store need?",[11,148,149],{},"It depends on sales channel: website, manager flow or mobile scenario.",[136,151,153],{"id":152},"what-should-happen-after-failed-payment","What should happen after failed payment?",[11,155,156],{},"Provide clear retry instructions or a new payment link where appropriate.",[136,158,160],{"id":159},"when-are-fiscal-receipts-needed","When are fiscal receipts needed?",[11,162,163],{},"When required by the business model and applicable rules.",{"title":165,"searchDepth":166,"depth":166,"links":167},"",2,[168,169,170,171,172,173],{"id":17,"depth":166,"text":18},{"id":24,"depth":166,"text":25},{"id":46,"depth":166,"text":47},{"id":53,"depth":166,"text":54},{"id":65,"depth":166,"text":66},{"id":133,"depth":166,"text":134,"children":174},[175,177,178,179],{"id":138,"depth":176,"text":139},3,{"id":145,"depth":176,"text":146},{"id":152,"depth":176,"text":153},{"id":159,"depth":176,"text":160},"business-payments","How to connect checkout, order status, receipts, refunds and support in an online store payment flow.","md",[184,185,186,187],{"question":139,"answer":142},{"question":146,"answer":149},{"question":153,"answer":156},{"question":160,"answer":163},{},"2026-07-20",true,"article-41","\u002Fen\u002Farticles\u002Fonline-store-payment-acceptance","2026-04-29",1,{"title":5,"description":181},"How an Online Store Should Organize Payments",{"loc":192},"online-store-payment-acceptance","en\u002Farticles\u002Fonline-store-payment-acceptance","LJTz3iqY6gFMIDr0F4y3OjIH7m3gSzuHz1K_A3e7jSw"]